Privacy Policy

This is the privacy policy (“Privacy Policy”) that governs how we, Fortune Channels Company Limited (“Fortune Channels”, “we”, “our” or “us”), collect, use, and store Personal Information (defined below) in connection with the use of our website, www.fortunechannels.net (together with its sub-domains, content and services, the “Site”).

Introduction

We respect your privacy and are committed to protecting it. This Privacy Policy explains our practices regarding the information we collect and how it is used and shared. “Personal Information” means any information that can be used to identify an individual, including but not limited to, a name, email address, phone number, or other contact information.

Consent and Modification

By using the Site, you consent to the terms of this Privacy Policy and to our collection, use, and sharing of Personal Information as described herein. If you do not agree to this Privacy Policy, please do not access or use the Site.
We reserve the right to change this Privacy Policy at any time. Any changes will become effective ten (10) days after posting on the Site. Continued use of the Site signifies acceptance of the updated Privacy Policy.

What Personal Information We Collect and How We Collect It

We may collect Personal Information in the following ways:

Contacting Us: If you contact us via email at team@fortunechannels.net or through a contact form on our Site, you may provide your name, email address, phone number, and any details you choose to share.
Newsletters and Email Subscriptions: If you subscribe to our newsletters or updates, we collect your name and email address.
Log Files: When you use the Site, we may collect certain information automatically, such as your IP address, browser type, operating system, referring/exit pages, and timestamps.
Cookies and Tracking Technologies:
- We use cookies to enhance your browsing experience, analyze website traffic, and understand user behavior. Cookies are small data files stored on your device.
- Types of cookies we may use:
  - Essential cookies: Required for basic functionalities like login and account management.
  - Performance cookies: Used to analyze user activity and improve the Site.
  - Functionality cookies: Store user preferences like language or time zone.
  - Targeting/Advertising cookies: Used for marketing purposes.
- You can adjust your cookie settings via your browser, but some features of the Site may not function properly if cookies are disabled.

Third-Party Services

Google Analytics:
- We use Google Analytics to track and analyze user activity on the Site. Google Analytics collects information such as pages visited, time spent on the Site, and referring websites.
- For more information on how Google processes data, please see Google’s Privacy Policy: http://www.google.com/policies/privacy/.
- You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on: https://tools.google.com/dlpage/gaoptout/.
Wix:
- Our Site is hosted on Wix, which may collect and process some data in accordance with its privacy policies. For more information, please review Wix's Privacy Policy: https://www.wix.com/about/privacy.

How We Use Personal Information

We use Personal Information for the following purposes:

To respond to inquiries and provide customer support.
To send newsletters and updates, if you’ve subscribed.
To improve the Site’s functionality and user experience through analytics and feedback.
To comply with legal obligations or enforce our Terms of Use.

How We Share Personal Information

We do not sell, rent, or lease your Personal Information to third parties. However, we may share your Personal Information in the following circumstances:

Service Providers: With third-party service providers (e.g., Wix, Google Analytics) who process the information on our behalf for operating the Site or providing services.
Legal Requirements: If required by law, regulation, legal process, or governmental request.
Business Transfers: In the event of a merger, acquisition, or sale of company assets, your Personal Information may be transferred to the new owner.

Data Retention

We retain Personal Information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Data Security

We use commercially reasonable security measures to protect Personal Information from unauthorized access, loss, or misuse. However, no system can guarantee absolute security. If you have questions about security, please contact us at team@fortunechannels.net.

Your Choices and Rights

Opting Out of Emails: You can unsubscribe from promotional emails by clicking the “unsubscribe” link in the email.
Access and Correction: If you wish to access, correct, or delete your Personal Information, please contact us at team@fortunechannels.net with your request.
Cookies: You can manage or disable cookies in your browser settings.

Links to Third-Party Websites

The Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party websites. Please review their privacy policies before submitting any Personal Information.

Children’s Privacy

The Site is not directed to individuals under 18. We do not knowingly collect Personal Information from anyone under 18. If we learn that Personal Information has been collected from someone under 18, we will delete it promptly.

International Data Transfers

As a Hong Kong-based company, we may transfer your Personal Information to jurisdictions outside your country of residence. By using the Site, you consent to the transfer of your information to Hong Kong or other locations where our service providers operate.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:
Fortune Channels Company Limited
Email: team@fortunechannels.net